Privacy Policy

1. Introduction

At Zido.dk ("we," "us," "our"), we take your privacy seriously and are committed to ensuring that your personal data is processed responsibly and securely. This privacy policy explains how we collect, use, and protect your information, as well as your rights in accordance with applicable law.

We reserve the right to update this policy and recommend that you regularly review it for changes.

2. Data Controller

Zido.dk is operated and owned by Leveragi ApS, with its legal address at Thorsvang 6, 3400 Hillerød, and CVR number 44737086.

For questions regarding our processing of personal data, you can contact us at info@zido.dk.

3. Collection of Personal Data

We only collect personal data when it is necessary to provide our products and services to you. This may include information such as:

  • Name
  • Email address
  • Postal address
  • Delivery address (if different from postal address)
  • Phone number
  • Payment information (such as transaction data, but not full card details, as these are handled by our payment providers)

We collect personal data when you:

  • Visit our website
  • Make a purchase
  • Create an account
  • Subscribe to our newsletter
  • Participate in competitions or campaigns
  • Review our products
  • Contact us with questions, complaints, or feedback

4. Purpose and Legal Basis for Processing

Your personal data is used for the following purposes:

  • To process your purchases, deliver our products and services, and provide you with an order confirmation and delivery status.
  • To ensure that your payment is processed and that data is stored securely.
  • To provide targeted offers based on your previous purchases and preferences, if you have given consent.
  • To send newsletters and marketing materials, if you have consented to this. You can unsubscribe from the newsletter at any time via the link in the emails.
  • To improve the user experience on our website using cookies, which allows us to customize content and functions based on your preferences.

5. Data Retention

We store your information for as long as it is necessary for the purpose for which it was collected, or as required by law. For example, information related to your purchases will be stored for up to 5 years to comply with accounting legislation.

Your personal data (except for your email address, if you have consented to newsletters) will be deleted 1 year after your last purchase, unless you have given consent for further processing. This ensures that we only retain information that is relevant and necessary to fulfill our obligations to you.

6. Security

All communication to and from Zido.dk's servers is protected with SSL encryption. This is indicated by the closed padlock icon next to the address and "https://" in the browser.

The HTTPS protocol creates an encrypted connection between your device and the website you are visiting, thereby preventing third parties from accessing or altering the data being transferred.

We conduct regular security audits to protect your information from unauthorized access, loss, or manipulation.

7. Disclosure of Information

We do not sell your personal data to third parties and only disclose it to our trusted partners, such as payment providers (Mastercard, Dankort, Visa, MobilePay), where it is necessary to process your order.

We collaborate with Simply.com, which hosts our website, and our data processors always comply with legal requirements for data protection.

Through data processing agreements, we ensure that your information is processed securely and in accordance with applicable law.

8. Your Rights

You have a number of rights regarding your personal data:

  • Right of access: You can gain access to the information we process about you.
  • Right to rectification: You can have inaccurate information corrected.
  • Right to erasure: You can have your information deleted if it is no longer needed.
  • Right to restriction: In certain cases, you can ask us to restrict the processing of your information.
  • Right to object: You can object to the processing of your personal data for direct marketing.
  • Right to withdraw consent: If processing is based on consent, you can withdraw it at any time.

You can read more about your rights in the Danish Data Protection Agency's guide on the rights of data subjects, which you can find at www.datatilsynet.dk

9. Contact & Complaint Options

If you have any questions, comments, or complaints, you can contact us at info@zido.dk. If you wish to complain about our processing of your information, you can also contact the Danish Data Protection Agency via www.datatilsynet.dk.