Customer Service

Welcome to ZIDO Customer Service

If you have questions, you've come to the right place. We know that buying children's shoes should be easy and safe - which is why we've gathered all the most important information in one place. Whether you're unsure about sizing, want to return a pair of shoes, or just want to know when your order will arrive, you'll find quick answers here.

Below, we've compiled a list of useful links to guide you:

 

See frequently asked questions by clicking here

 

Read more about orders and delivery by clicking here

 

Read more about complaints and returns by clicking here

 

Read more about gift cards by clicking here

 

See our size guide by clicking here

 

Read other customers' feedback by clicking here

 

Sign up for ZIDO+ by clicking here

 

Contact us by clicking here